There's no reason to become alarmed, and we hope you'll enjoy the rest of your flight. By the way, is there anyone on board who knows how to fly a plane?
Ryan and I woke up on Saturday morning around 3:30 so we could make it to the airport by 5:00, to catch our flight for Houston that left at 7:00. My parents had graciously accepted my invitation for them to come visit their grandchildren for the 7 days we'd be gone. I felt that, since our kids only get to see them once or twice a year, this would be a great opportunity for everyone involved. We so often impose on Ryan's mom, I wanted to give her a break from child/cat watching duties. Everything went smoothly at the airport and we got to our gate, then waited to board. I couldn't tell you how excited I was. It was snowing in SLC and we were leaving this horrible weather for a week in paradise. We took this picture before we boarded our flight.

We board a very full flight and wait to take off. Half an hour later I'm starting to wonder what the hold up is. They then tell us that there are some technical difficulties but it will only be a few minutes until we taxi. Half an hour after that, they inform us they are still working on things and will keep us updated. A half an hour after that, they tell us we can go back into the airport and get something to eat if we'd like. Now, an experienced traveler might realize that now is the time to start thinking about other options but since Ryan and I fly about once every 2 years, we decided to stay on the plane because, "surely it will take off soon?". We've now been sitting on the plane for 2 hours and I ask the flight attendant what are chances are of every taking off.

He assures us that it will take off. A couple of minutes later they tell us they have to "power down" the aircraft and that we all need to get off the plane. Once again, this is when Ryan and I should have been standing in line for a new flight but we still think this plane is going to take off. We still have a chance of making our connecting flight in Houston. A lot of the other passengers are waiting in line trying to get a new flight since they've already missed their connection in Houston. A few minutes later I watch as our plane is towed out of the gate. This plane is going nowhere, so Ryan and I join a pretty substantial line to the 3 Continental workers who are now trying to find new flights for all 250+ passengers. I start calling/emailing our travel agent in a panic. I'm thinking about the thousands of dollars we are spending on this vacation and how even missing one day of it would not be good. Now, you'd think it wouldn't be that long of a wait. They find everyone the next flight available and put them on it. We'll you'd be wrong.
Looks like I picked the wrong week to quit sniffing glue.
We proceed to wait in this line for 3 hours. Fortunately I had already taken half a xanax because I'm nervous about flying. Still, I wasn't in a good place. Everyone in line was in the same boat. We all wanted to get to where we were going. Most of us were headed for tropical destinations. Now, when you have 200 people who have just been told they aren't going to make their destinations that day and you only have 3 people working on remedying the situation, you can imagine people get a little cranky. Yet, you'd think the common rules of society would hold. When you get to the front of the line, you branch off to the next available customer service representative. That is what most people do. There are those certain people, who don't care that there is a single mother with twins who has been waiting in front of them for 2+ hours. We start to see people breaking off from behind us and making a new line for the 3rd representative. Every man for himself I guess. People around us start to grumble but no one says anything. I find this fascinating, like an anthropological study. We are all furious, but yet don't say anything. Maybe deep down we admire their chutzpuh? A 20 something kid behind us walks over and joins this new line and I finally break, so does Ryan. He walks over and confronts him, asking him why he thinks he feels okay about doing this? His answer, "I'm not the first one. Other people have been doing it." Ah, the "Everyone else is doing it so why can't I" approach. Classic. I then ask him how he feels about butting in front of a woman with twins, or a young family with a baby? Again, "he can only say that he was following what others were wrongly doing." I wanted to yell, just for fun, "If they jumped off a cliff, would you?" Finally an older gentleman who was in front of us walks up to help Ryan and says, "SHAME ON YOU!" while shaking his finger. It was awesome. Ryan said he could tell the kid was about to cry, which is the reaction you should have when you get caught butting in a line that some people have been waiting in for 3 hours. This kid was a douche but honestly, I blame the Continental staff because they didn't control the lines more effectively. We finally get our moment with the booking agent and find out that we can get to Phoenix and Houston today but we have missed the last flight to Cancun. (insert rage emoticon) They'll put us up for the night in Houston and we will have an early morning flight to Cancun. What else can we do? Nothing. I guess at least we will get to Cancun. We make a hurried decision to keep our luggage on it's way to Cancun. I have Ryan call our resort to ask them if we can extend our stay a day and the inform us that nothing is available. Despair.
We head to our gate that will be leaving soon for Phoenix and grab something to eat. Our flight to Phoenix is late because we are waiting for the flight crew but we do actually take off and make it to Phoenix. We have to hurry to catch our connection. By this time we've passed through numerous security check-points and I'm beginning to hate the 9/11 terrorists even more, if that is possible. What? Our connecting flight is late because they are waiting for the pilots. Guess you can't fly the plane with an inflatable pilot anymore.

Total tangent, I once saw the Ted Striker (Robert Hays) in an airport. Is that blowing your mind?
We are starting to be slightly familiar with people from our previous flights. The bald man with his group of 11 that always seem to be in front of us in line, Tony Caputo (it really is), the annoying young couple with toddler who keep asking their daughter, in a super loud voice, if she "wants to hear a story about a monster?" We finally board our flight to Houston and start to wait. We are still waiting for the pilot, 20 minutes later, someone forgot to do something and now plane cannot fly. Are you freakin' kidding me!?! I tell Ryan, "GET OFF!" and as quickly as you can in a packed flight, we exit and immediately get in line. I'm not an amateur now, I know that you get in the first line you can and get yourself a new flight. Ryan is in line behind "bald man" and I see another couple of ticket agents over in a different part of the seating area. I decide I'm going to break from the lemmings and see if someone can help me there. The woman next to me is informed that this is not the line for connections to Houston but only San Antonio. I don't know if the kind black woman helping me felt sorry for me or what, I'll forever be grateful to her because she ignores what her coworker says and gives us tickets for a flight leaving for Houston in a couple of hours. We'll now be arriving in Houston around 11:50 p.m. I'll forever be grateful to her because I don't think I could have waited another 2 hours in a line. I motion to Ryan that we are good to leave. I'm feeling pretty good that I've finally done something to help. I'm feeling buoyed up, like all the crappiness of the day was just erased because I found a ninja line. We grab some Pizza Hut (tasted like heaven) and sat to wait for our next flight. I finally get in touch with our travel agent and almost start crying over the phone. I might have cried and don't think you wouldn't have. She tells me she'll start working on things right away and before we leave she calls to let me know that everything has been worked out. We'll be staying an extra day and our flights home are taken care of. This is why I book trips like this with a travel agent. I don't know how to do those things and she does. 9 times out of 10, you won't have any problems but for the one time you do, it's so worth it.
Boy trapped in airport eats own foot
Things are looking up, if this flight actually takes off, I'll be amazed. It does and we are headed to Houston. When we arrive, the airport is dead. I didn't realize airports could be so spooky. By now, Ryan and I are exhausted. Ryan thinks if we were ever on Amazing Race together we'd kill each other but I think we handled this crisis pretty well. So now we are trying to find someone to help us with our hotel room. Houston is a pretty big airport and we have to take a tram to get to the Continental hub. Guess what? No trams are coming. We call the courtesy phone and they inform us one will be by soon. Sure enough, we take the tram to Continental. The only thing that is open is the lost baggage room. I tell Ryan there is no way this woman can help us with our room. I'm pretty cynical by now and I hate all Continental workers. I make Ryan walk around trying to find someone who could help and he finally finds another office.
Ryan to worker: Can you help me?
Worker: Is this about bags?
Ryan: Launches into entire story of our craptastic day.
Worker: I told you, I only take care of bags.
Right-o. He decides to try the woman in the other lost baggage room and thankfully she was able to help us get a room. Plus, she gives us a each hygiene kit because our luggage is where we are supposed to be, Cancun. We take a shuttle to our hotel room which is decent, take half an ambien each and settle in for a few hours of sleep. After what seemed like only a few minutes we are startled awake by the fire alarm going off. Now, this is the funny part, neither Ryan nor I recognize that this is the fire alarm in our ambien induced/sleep deprived state. Ryan starts stumbling around the room, answering the phone, hitting the radio, unplugging the radio. I finally inform him that I think it's the fire alarm going off. Instead of being alarmed or starting to evacuate, we just kind of lay there. Suddenly it stops and we just fall back to sleep. A few minutes later it starts up again. I yell for Ryan to call the front desk.
Front desk: Hello?
Ryan: Our fire alarm is going off.
Front desk: I know sir, we're working on it.
Ryan: Okay.
Now that we know that there is not actual fire we fall back asleep. The alarm went off a few more times that night but we pretty much ignored it. Oh and our wake-up call never came. Fortunately Ryan had his cell phone alarm on. We get up, take the shuttle to the airport and wait for our flight to Cancun, where Ryan snaps this photo. He is still looking quite chipper. I'm making my sad face.

Our flight actually takes off and lands without incident. Customs goes quickly, our bags are in Cancun and we are free to take our shuttle to the hotel. Finally, paradise.




















